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Returns and Exchange

Returns and Exchange

Returns and Exchange


  • Within 15 days of purchase, you can return or exchange any the east product.
  • Include a copy of the invoice with your return, as well as the reason for the return.
  • If you want to return something, you’ll have to pay for the delivery yourself.
  • After we receive the merchandise, you will receive an exchange or refund within 3 working days.


  • Product should not be damaged or used in case of return or exchange.

  • Incase of return you will be offered a discount card equal to the price of returning item instead of cash by which you will get discount for your future shopping.

This Easy Step-by-Step Process will allow you to exchange or return items.
Step 1: Repackage the goods

Make sure your package contains the return form as well as the items you want to return.

Step 2: Delivery to

You must only return the merchandise to the east address.